Our refund and returns policy lasts 15 days. If 15 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Goods such as Key chains, jewellery , Tray, cup coasters, any customised/ personalised item cannot be returned. Bulk orders are not eligible for return or refund. As we are creating all these items by our own, all resin items are handmade and unique so there is possibility of variations in shades or crafts, so Item made of resin material will not returned based on colour shades differences.
To complete your return, we require a receipt or proof of purchase.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
The refund timeline for different modes of payments is provided below.
Prepaid Orders
Credit Card/ Debit Card
Up to 5 Working Days
Net Banking Account (Credited to Bank Account)
Up to 5 Working Days
UPI Linked Bank Account
Up to 5 Working Days
Pay on Delivery Orders
NEFT to Bank Account
Up to 5 Working Days
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] .
Shipping returns
Not applicable as we offer free shipping for all items.
Need help?
Contact us for questions related to refunds and returns.
